FFFS 2005:11
Finansinspektionen's Regulations and General Guidelines governing insurance mediation
In force from: 1 July 2005
Summary
These regulations contain provisions stipulating which requirements apply for those who mediate insurances and which information intermediaries shall provide to the customer. Regulations are also imposed for how an insurance intermediary shall document the mediation and how the intermediary shall handle customer complaints.
The regulations replace several regulations and general guidelines governing insurance intermediaries. The regulations supplement the Insurance Mediation Act (2005:405) and the Insurance Mediation Ordinance (2005:411). The EU Directive on insurance mediation (2002/92/EC) is incorporated into Swedish law through these regulations.
Amendments
As of 1 November 2007, insurance intermediaries must have a licence from FI in order to provide advice on fund units to customers. The current opportunity to mediate fund units remains. FI has also imposed new requirements for intermediaries regarding expertise and professional indemnity insurance. This applies, among other things, to a new conscientiousness requirement and an opportunity for waivers from the proficiency test. These regulations also contain examples of how a company can document its verification of employees.
Amendment 2007:23 (only available in Swedish)
