Consumer

Finansinspektionen strives for good consumer protection by ensuring that firms are stable. We also issue regulations so that consumers receive clear and correct information about various financial products and services.
 
Firms on the financial market are under FI's supervision: We monitor how firms act towards their customers but do not intervene in individual customer relations.

Do you need assistance?

If you are dissatisfied with a firm on the financial market, you should first contact the manager of the firm's local office or the person who normally deals with your affairs. Alternatively, you should contact the complaints manager at that particular firm. Read more

Investor alerts

Finansinspektionen issues warnings about companies when there are grounds to suspect that they are offering Swedish consumers and investors financial services or products without the necessary authorisation from Sweden or the EU. Read more
Oskar Ode, financial supervisor
FACTS AND FIGURES
As of 2009, FI has an annual appropriation of SEK 5 million for financial education.